Trezor.io/Support | Official Trezor Wallet Help Center
Trezor.io/support is the official support portal for Trezor hardware wallets. It’s your go-to source for setup guides, troubleshooting, security tips, and official documentation. Using this page ensures you get reliable, safe information directly from Trezor.
🌟 What You Can Find on Trezor.io/support
- Setup Guides
Step-by-step instructions for initializing a Trezor device, creating a wallet, and generating a recovery phrase safely. - Firmware & Software Updates
Instructions for updating your Trezor device and the Trezor Suite app to maintain security and compatibility. - Troubleshooting Help
Solutions for common issues, including USB connection problems, device not recognized, and wallet recovery questions. - Security Guidance
Best practices for keeping your crypto safe, like never sharing your recovery phrase, PIN, or passphrase, and recognizing phishing attempts.
⚠️ Safety Reminders
- Never share your recovery phrase with anyone — Trezor Support will never ask for it.
- Always use official domains: trezor.io/support. Avoid third-party sites or unsolicited contacts claiming to be Trezor support.
- Only download firmware or apps from official sources.
🚀 Quick Tip
If you encounter an issue, gather details like device model, OS, firmware version, and error messages before contacting support. This speeds up the resolution and ensures you get the right guidance.